FinOps Personas

  • 2 minutes

To successfully adopt FinOps, you need to partner with different stakeholders in the organization. As part of this process, it's important to first identify the people who will contribute to the FinOps practice and understand their respective goals and motivations.

Core Personas

Persona Primary Goal
FinOps Practitioner Drive best practices into the organization through education, standardization, and cultural growth and support.
Leadership Assurance that cloud investments are aligned with business objectives.
Product Quickly bring new products and features to market with an accurate price point.
Engineering Deliver faster and high-quality services to the organization, while maintaining business as usual.
Finance Accurately budget, forecast, and report cloud costs.
Procurement Cloud platform relationship management.

Allied Personas

Persona Overview
ITSM / ITIL IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) are responsible for collaborating with FinOps Practitioners to standardize and streamline IT service operations, improve service quality and reliability, and ensure that IT services meet agreed-upon service levels and performance targets are balanced against cloud cost management priorities.
ITAM IT Asset Management (ITAM) collaborates with FinOps Practitioners to achieve efficiency, transparency, and value in managing IT assets that impact cloud use, by leveraging the expertise and data from both disciplines to optimize costs, ensure compliance, and support strategic business objectives balanced against cloud cost management priorities.
Sustainability Sustainability collaborates with FinOps Practitioners to ensure cloud use optimizes for environmental impact, drive accountability, and accelerate progress towards broader sustainability goals in a way that is balanced against cloud cost management priorities.
Security IT Security collaborates with FinOps Practitioners to leverage their FinOps expertise and insights to optimize cloud security spending, improve IT Security financial governance, and strengthen the organization's overall cloud security posture.
ITFM / TBM IT Financial Management (ITFM) and Technology Business Management (TBM) are responsible for collaborating with FinOps Practitioners to provide transparency into IT spending, enable informed decision-making, ensuring cloud and traditional IT investments are aligned with business priorities, cost-effective, and deliver measurable value to the organization.

For more information, see the FinOps Personas by the FinOps Foundation.