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A help agent must answer questions about which laptop models employees can order. The procurement team keeps the approved models as records in a table. Which knowledge source best fits these questions, assuming it's available in the environment?
A public website that describes the organization's general purchasing process
A Dataverse source that connects the agent to the approved models table
An uploaded spreadsheet that someone exports from the approved models table
A developer wants to add a Copilot connector for the organization's work-tracking service as a knowledge source. After searching by name and checking the Advanced tab, the developer doesn't find a matching source in the Add knowledge dialog. What should the developer do next?
Select the Custom Connector entry and treat it as the same source
Add a tool that connects to the service and describe it as knowledge
Ask an administrator to confirm that the connector is available in the environment
In Preview, the activity trace for a policy question shows that the agent searched the intended SharePoint policy library. The retrieved passage comes from a superseded version of the policy. Which change addresses the cause first?
Rewrite the agent's instructions to tell it to ignore older policy versions
Ask the content owner to update or remove the superseded document, then retest
Rewrite the source's description so that it names the policy questions
A maker gets accurate, cited answers in Preview and wants to rely on the agent for employees. Which evidence best shows that employees can get the same answers?
The knowledge chip on the Build tab, which shows that the source is added
The End user preview result, which shows the answers from the employee's view
Tests in the published channel by employees who have different access
A maker runs an evaluation that uses the General quality test method. A test case that asks which laptop models employees can order gets a Pass. What does the Pass show?
The response met quality standards such as relevance and completeness
The response came from the purchasing records table in Dataverse
The response matches the expected response written for the test case
You must answer all questions before checking your work.
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