How to gauge usage

  • 2 minutes

Usage helps answer an important question:

"Are clinicians actively using Dragon Copilot?"

Understanding usage can help practice managers identify where they need to provide extra support.

What usage can tell you

Usage indicators might include:

  • Training completion.

  • Participation in onboarding activities.

  • User engagement trends.

  • Questions or support requests.

  • Organizational reporting and dashboard information.

Usage data can help identify

  • Clinicians who might need extra support.

  • Teams experiencing adoption challenges.

  • Opportunities for coaching.

However, usage alone doesn't tell the complete story.

Looking beyond the numbers

  • High usage doesn't automatically mean high adoption.

  • Low usage doesn't automatically mean poor adoption.

Context matters.

Example

Dr. Sanchez uses Dragon Copilot regularly but continues to struggle with workflow integration.

Meanwhile, Dr. Singh uses Dragon Copilot selectively but incorporated it into the most common patient encounters. Usage data provides part of the picture. Conversations help complete it.