Introduction

  • 2 minutes

Clinicians need time to build confidence, adapt their workflows, and see the value Dragon Copilot brings to patient care. Your role is critical to making that happen.

Diagram that shows five ascending steps illustrate the progression of Dragon Copilot adoption: Awareness, Learning, Trial, Confidence, and Adoption.

Clinicians typically progress through five stages:

Awareness - "I heard about Dragon Copilot."

Learning - "I understand what Dragon Copilot does."

Trial - "I tried it a few times."

Confidence - "I understand when and how to use it effectively."

Adoption - "It's now part of my normal workflow."

Your adoption responsibilities

  • Reinforce key implementation messages.

  • Monitor clinician engagement.

  • Gather feedback.

  • Remove adoption barriers.

  • Connect clinicians with support resources.

  • Promote positive behaviors.

  • Recognize successes.

  • Encourage peer-to-peer learning.

Unlike implementation teams, practice managers interact with clinicians regularly and are often the first to recognize emerging adoption challenges.

Scenario: Early enthusiasm fades

Two weeks after go-live, Dr. Olivia stopped using Dragon Copilot.

When asked about the change, she explains: - "I liked it initially, but I haven't really figured out how it fits into some of my patient's visits."

This response doesn't necessarily indicate resistance. It might indicate a confidence or workflow issue.

Possible actions

A practice manager could:

  • Explore specific workflow challenges.

  • Connect Dr. Olivia with a trainer.

  • Recommend targeted resources.

  • Reinforce available support options.

Outcome

Within a few weeks, Dr. Olivia begins using Dragon Copilot consistently.