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A support agent at Contoso needs to view a user's screen and perform an elevated action to fix a misconfigured app. Which two Remote Help participant roles are involved in this session?
Administrator and auditor
Helper and sharer
Owner and guest
Where do you assign helper and full-control permissions for Microsoft Intune Remote Help?
By configuring local administrator group membership on each device.
By using Intune role-based access control (RBAC) to assign Remote Help roles to Microsoft Entra ID groups.
By granting Global Administrator rights to support staff in the Microsoft Entra admin center.
A compliance officer asks how end users are informed before a helper takes control of their device during a Remote Help session. What's the correct answer?
The helper takes control silently; users are notified by email afterward.
The sharer sees a consent prompt and must approve the level of access — view-only or full control — before the helper proceeds.
Administrators must call the user by phone to authorize each session.
You must answer all questions before checking your work.
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