Introduction
A successful app has a SaaSified user experience. Learn how to lead users to features, and provide guidance and contextual information about the most important features for your customers.
One of the most important aspects of SaaSifying your intellectual property, is to make sure that you pay close attention to the customer journey. This is really a marketing term. But every technical person should have a basic understanding of all the marketing aspects of good apps for Dynamics 365 Business Central.
You should understand what it means when Microsoft talks about the customer journey, and you should understand what it takes to provide that journey in your app.