Introduction

Completed

You work for an enterprise-level organization. Users in your organization collaborate and communicate by using Microsoft 365 and Microsoft Teams. Users rely on the collaboration and communication features in Microsoft Teams, and it is now a critical service within your organization. As a Teams administrator you need to be able to configure Microsoft Teams and troubleshoot any problems.

After completing this module, you’ll know how to describe the role of the Teams administrator. You’ll also be able to identify common Teams problems, and explain how to approach troubleshooting Teams issues.

Learning objectives

After completing this module, you’ll be able to:

  • Describe the role of the Teams administrator.
  • Identify common Teams problems.
  • Explain how to resolve problems with Microsoft Teams.