Introduction
Microsoft 365 Copilot connectors are powerful tools that enable organizations to centralize external content, enhancing productivity, and intelligent experiences like Microsoft Search and Context IQ. By leveraging these connectors, users can access relevant information seamlessly, regardless of where it's stored.
Imagine you're part of a growing retail company that uses multiple platforms to manage its operations—an e-commerce system for online sales, a CRM for customer interactions, and a document management system for internal files. Employees often struggle to find the right information quickly, leading to delays in decision-making, and missed opportunities.
For example, a sales representative might need customer purchase history from the CRM while preparing a proposal stored in the document management system. Without a unified way to access this data, productivity suffers. By implementing Microsoft 365 Copilot connectors, your organization can integrate these external systems into Microsoft 365, enabling employees to retrieve all relevant information through a single, intelligent search interface. This not only saves time but also ensures better collaboration and decision-making.
After completing this module, you’ll be able to:
- Explain the purpose and benefits of Microsoft 365 Copilot connectors for centralizing external content.
- Configure and register custom Copilot connectors using Microsoft Entra and Microsoft Graph APIs.
- Design and deploy schemas to structure external data for optimized search and collaboration.
- Import and synchronize external content using various strategies to ensure data consistency and performance.
- Implement and manage access control lists (ACLs) to secure external content and maintain compliance.