Introduction to Microsoft 365 core services and admin controls

Beginner
Administrator
Functional Consultant
Microsoft 365
Microsoft 365 Admin Center
Microsoft 365 for enterprise

This module introduces the Microsoft 365 admin center and basic configurations for core services like Teams, Exchange, and SharePoint.

Learning objectives

By the end of this module, you should be able to:

  • Understand how Microsoft 365 brings together tools like Exchange, Teams, SharePoint, and OneDrive under one secure and cloud connected environment.

  • Use the Microsoft 365 admin center to access service management areas, perform configuration tasks, and monitor service health.

  • Describe the initial setup tasks in Exchange, SharePoint, and Teams.

  • Understand how identity controls, access policies, and compliance configurations protect against unauthorized access and misuse.

  • Describe how to delegate permissions and responsibilities securely using predefined or custom admin roles.

Prerequisites

Students should have basic functional experience with Microsoft 365 services. Students must have a proficient understanding of general IT practices.