Introduction to Microsoft AI agent solutions

Beginner
Developer
App Maker
Azure
Microsoft 365 Copilot
Microsoft 365 Copilot Chat
Microsoft Copilot Studio

Explore Microsoft AI agent solutions and gain clarity on when to adopt, extend, or develop custom agent solutions based on your scenario and objectives.

Learning objectives

After completing this module, you should be able to:

  • Identify core use cases for the out-of-the-box capabilities of Microsoft 365 Copilot, Copilot Chat, and first-party agents.

  • Describe options for customizing and extending Microsoft 365 Copilot.

  • Identify scenarios where building fully custom AI agents or generative AI applications is appropriate.

  • Identify the key Microsoft development tools available for designing, building, extending, and deploying AI agents.

  • Evaluate which Microsoft AI agent path best fits a given scenario.

Prerequisites

  • Familiarity with Microsoft 365 Copilot

  • Basic knowledge of generative AI concepts (agent, model, orchestration, etc.)

  • Familiarity with core Microsoft Cloud platforms (Microsoft 365, Power Platform, and Azure)

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