Describe process mining


As organizations start to look at how to best use automation to streamline their business, a key step is process mining. Process mining helps organizations gain a better understanding of their real processes, how they're operated, and identify opportunities for improvement, automation, and digitization.

Process mining in Power Automate works with the existing Microsoft platform and ecosystem to provide end-to-end solutions and enable faster business decisions. It helps extract event data from your system of records and visualizes your different processes to allow you to customize your process mining reports, compare processes, determine the root cause of inefficiencies, and monitor KPIs.

Overall, the process mining capability is a valuable tool for businesses seeking to improve their operational efficiency and make informed decisions.

Screenshot of the process map and dashboard.

Process mining helps organizations to:

  • Improve operational efficiency: Process mining can help identify bottlenecks and inefficiencies in processes, allowing organizations to streamline their operations and improve productivity.

  • Enhance customer experience: By identifying process pain points and eliminating them, organizations can improve the customer experience and increase satisfaction.

  • Optimize resources: Process mining enables businesses to identify opportunities for automation, reducing the need for manual intervention and allowing resources to be allocated more effectively.

  • Ensure compliance: Process mining can help organizations to identify noncompliant processes and take corrective action to avoid legal and financial risks.

  • Improve supply chain management processes: Create processes that help warehouse and operations managers gain insights into the material flow in the warehouse. This can help improve the performance of the warehouse.

Power Automate provides multiple templates to help get you started analyzing processes. Those templates are:

  • Azure templates: Multiple Azure templates provide easy to use templates to analyze multiple operations that are done with Azure. These Azure templates include:

    • Azure DevOps (work tracking) template

    • Azure DevOps (pipelines) template

    • Logic Apps (standard plan) template

    • Logic Apps (consumption plan) template

    • Durable Functions template

  • Finance and operations templates: Multiple templates for Finance and Operations include:

    • Accounts payable template

    • Procure to pay

    • Visualizations and KPIs

  • Power Platform templates: The Power Platform templates make it easy to analyze your organizations Desktop flows, and Power Apps