Introduction

Completed

Imagine working for a large organization that relies heavily on communication and collaboration. You need to find ways to empower your workers to collaborate effectively and with ease, but you're not sure how to fully utilize everything that Microsoft Teams has to offer. Between Teams meetings, Teams Phone, and the many different Teams devices - you just aren't sure where to get started.

In this module, you learn about the different types of Teams meetings and events, features of Teams Phone, and gain knowledge about Teams devices such as Teams phones, Microsoft Teams Rooms, and other meeting room devices. By the end of this module, you should be able to:

  • Differentiate between different meeting and events types in Teams.

  • Identify Teams Phone scenarios and PSTN options.

  • Identify usage scenarios for auto attendants and call queues.

  • Plan for meeting rooms and shared spaces with Microsoft Teams Rooms and other devices.