When to use Microsoft Teams

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Every team is different; there's no one-size-fits-all approach to collaboration. In this unit, you'll explore a few scenarios where Microsoft Teams can improve collaboration.

When deciding if Microsoft Teams can be useful in your scenario, it can be helpful to think about business scenarios where you are currently collaborating in fragmented ways. Perhaps you don't have an organized way of storing and sharing files on your team; or it's difficult to keep track of conversations that happen across your team via email and on other platforms. In those situations, you can often bring those fragmented approaches to collaboration together in a channel with relevant apps and tools that will help everyone get their work done.

Examples

Every team and company has unique needs when it comes to collaboration. Review the following examples to understand how other teams have used Microsoft Teams to improve collaboration.

PayPal enhanced employee collaboration using Microsoft Teams

Financial technology innovator PayPal is constantly on the lookout for new ways to modernize operations. The company’s existing mix of communications solutions had resulted in siloed data and limited international collaboration. Standardizing on Microsoft 365, the company uses Microsoft Teams to easily discover and share internally. It also enhanced collaboration, both in meetings and between international coworkers.

In the following video, leaders from PayPal describe how employees use Microsoft Teams to collaborate more effectively:

Read the full case study: Microsoft Customer Story-PayPal enhances employee collaboration and reduces data silos with Microsoft Teams