Leverage AI tools and resources for your business

Business Owner
Business User
Dynamics 365
Microsoft 365

This module provides a high-level overview of the primary concepts of AI and the technologies behind it. You’ll learn how Microsoft is embedding AI into tools, products, and services that can be used by organizations.

Learning objectives

In this module, you will:

  • Get familiar with available AI tools and approaches.

  • Understand basic AI terminology and practices.

  • Identify AI use cases.


  • Basic understanding of IT concepts.

  • Basic understanding of business concepts.