Introduction
Organizations are under pressure to help employees accomplish more while managing growing workloads and increasing demands for productivity. According to Microsoft's 2025 Work Trend Index, 80% of workers report lacking the time or energy to complete their work, while 53% of leaders say productivity must increase. To address this challenge, 82% of executives plan to use AI agents to expand workforce capacity.
As organizations adopt AI, they must decide not only which capabilities to deploy, but also how those capabilities will be managed, secured, and governed. Without a clear strategy, employees might adopt different tools, use AI inconsistently, or become uncertain about which solutions are approved for business use.
Microsoft refers to organizations that successfully combine human expertise with AI-powered assistance and agents as Frontier Firms. These organizations recognize that AI adoption requires more than access to new technology. It also requires governance practices that help AI experiences remain secure, manageable, and aligned with organizational goals.
In this module, you'll explore why governance matters, how organizations can establish governance before scaling AI adoption, and how Windows 11 works with Microsoft management solutions to support AI experiences across devices and users.
Reflect
Think about your organization's current approach to AI.
If new AI tools were introduced tomorrow, what processes would need to be in place to ensure they were managed consistently and responsibly?