Manage consent in Dynamics 365 Customer Insights - Journeys

  • Module
  • 5 Units
Intermediate
Functional Consultant
Business User
Dynamics 365
Customer Insights - Journeys

This module covers consent in the real-time work area of Dynamics 365 Customer Insights - Journeys.

Learning objectives

This module explains how to:

  • Manage consent for email and text messages.
  • View and manage consent records.

Prerequisites

Basic understanding of the Microsoft Dynamics 365 Customer Insights - Journeys app