Manage real-time events in Customer Insights - Journeys
Dynamics 365 Customer Insights - Journeys capabilities can be highly beneficial for organizations that are planning and implementing events, whether in person or virtually.
Learning objectives
This module explains how to:
- Create an event.
- Host a Microsoft Teams webinar in Dynamics 365 Customer Insights - Journeys.
- Manage sessions, speakers, and sponsorships.
- Set up registration options.
- Manage event logistics.
- Publish an event.
- Create event communications and journeys.
- View and manage event registrations.
- Book hotel rooms for staff, speakers, and guests.
- View and manage event attendance.
- Follow up with registrants and attendees after the event.
Prerequisites
Basic working knowledge of Customer Insights - Journeys