Delete your Microsoft 365 Copilot interaction history

  • 2 minutes

As an administrator, it's essential that you know how to manage and delete the interaction history of Microsoft 365 Copilot to ensure data privacy and security. Copilot interaction history is the record of the prompts and responses that your organization's users have with Microsoft 365 Copilot. Examples of Copilot interactions include asking Copilot to help you rewrite a paragraph in a Word document or asking Copilot to generate a to-do list from your notes in OneNote.

Managing the interaction history of Microsoft 365 Copilot is crucial for several reasons:

  • Data privacy. Ensuring that sensitive information isn't retained longer than necessary. Imagine a scenario where an employee accidentally shares sensitive customer information during a chat with Microsoft 365 Copilot. By managing and deleting interaction history, you can ensure that this sensitive information isn't retained longer than necessary. In doing so, you help protect customer privacy.
  • Compliance. Meeting organizational and legal requirements for data retention and deletion. For example, consider a company that must adhere to strict data retention policies due to industry regulations. If the company regularly manages and deletes interaction history, it can meet organizational and legal requirements for data retention and deletion. In doing so, it can also avoid potential fines and legal issues.
  • Security. Minimizing the risk of data breaches by regularly purging unnecessary data. For example, consider a situation where an unauthorized person gains access to the interaction history of Microsoft 365 Copilot. By minimizing the risk of data breaches through regular purging of unnecessary data, you can protect the organization from potential security threats.

How to delete your Microsoft 365 Copilot interaction history

To delete your Microsoft 365 Copilot interaction history:

  1. Open your web browser and navigate to the Microsoft 365 admin center.
  2. Log in with your administrative credentials.
  3. In the Microsoft 365 admin center, go to Settings & Privacy > Privacy > Data options and open the Copilot interaction history section.
  4. Select Delete history.
  5. Select the Microsoft 365 Copilot checkbox.
  6. Select Delete and then confirm the deletion when prompted.

What happens when you delete your Microsoft 365 Copilot interaction history

When you select Delete, a deletion request is sent to Microsoft. It might take some time before your Microsoft 365 Copilot interaction history is fully deleted.

If an app is open when you select Delete, you might continue to see your previous interaction history until you close the app. The next time you reopen that app and start using Copilot again, your interaction history will be cleared. That means you’re starting over again with Copilot. Copilot doesn’t show any previous interactions you had with it.

Note

Any content that Copilot helped you with, and that you’ve saved in your file, won’t be removed when you select Delete. For example, if Copilot helped you with changes to your PowerPoint slides and you’ve saved those changes, those changes won’t be deleted.

Microsoft 365 apps with Copilot interaction history

The following Microsoft 365 apps store Copilot interaction history:

  • Business Chat
  • Copilot in Excel
  • Copilot in Forms
  • Copilot in Loop
  • Copilot in OneNote
  • Copilot in Outlook
  • Copilot in Planner
  • Copilot in PowerPoint
  • Copilot in Stream
  • Copilot in Teams
  • Copilot in Word
  • Copilot in Whiteboard

Caution

During the deletion process, when you select the Microsoft 365 Copilot checkbox, your Copilot interaction history will be deleted from all these apps. This option doesn’t allow you to delete interaction history from selected apps, such as just Word and PowerPoint. Interaction history is deleted from all apps.