Manage tenant health and services in Microsoft 365

Solution Architect
Technology Manager
Microsoft 365
Office 365

This module examines how to monitor your organization's transition to Microsoft 365 using Microsoft 365 tools. It also examines how to develop an incident response plan and request assistance from Microsoft.

Learning objectives

By the end of this module, you'll be able to:

  • Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center.
  • Develop an incident response plan to deal with incidents that may occur with your Microsoft 365 service.
  • Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support issues.