Introduction
For many companies, Microsoft 365 is their first major public cloud effort. One of the challenges these companies face is learning how the IT team monitors Microsoft 365. They have yet to configure their monitoring systems to monitor services beyond their local area network. So as part of your organization’s transition to Microsoft 365, you must learn how to monitor it using Microsoft 365 tools. In doing so, you should tie monitoring and health information into your existing monitoring tools.
The Microsoft 365 admin center includes a Health page that provides information on the health of your online services. It also includes information about any impending maintenance tasks that Microsoft plans to conduct.
This module examines the monitoring features and functionality in Microsoft 365. You learn how to monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center. The module also examines the Microsoft 365 network connectivity assessments and insights feature. You learn how network connectivity insights, their related performance recommendations, and network assessments are intended to help in designing network perimeters for your office locations.
The module also explores Microsoft 365 Backup (Preview), which is pay-as-you-go consumption-based service. It delivers business continuity peace of mind by providing reliable data backup and restoration capabilities. You also learn how to develop an incident response plan to deal with incidents that can occur with your Microsoft 365 service. Finally, you learn how to request assistance from Microsoft. Organizations often contact Microsoft to help with concerns such as technical, presales, billing, and subscription support issues.