Create emails in Dynamics 365 Customer Insights - Journeys

  • Module
  • 15 Units
Intermediate
Business User
Functional Consultant
Dynamics 365
Customer Insights - Journeys

This module covers emails, assets, and personalization in the real-time work area of Dynamics 365 Customer Insights - Journeys.

Learning objectives

This module explains how to:

  • Upload images to the file library and use images in marketing content.
  • Create and publish an email.
  • Enhance your emails by using personalization, content blocks, content ideas, and more.
  • Upload images to the file library and use images in marketing content.
  • Add personalization to emails.

Prerequisites

Basic understanding of the Microsoft Dynamics 365 Customer Insights - Journeys app