Create emails, text messages, push notifications, and forms in Dynamics 365 Customer Insights - Journeys

Intermediate
Business User
Functional Consultant
Dynamics 365
Customer Insights - Journeys

This module covers emails, text messages, push notifications, forms, assets, and personalization within the real-time work area of Dynamics 365 Customer Insights - Journeys.

Learning objectives

In this module, you'll:

  • Upload images to the file library and use images in marketing content.
  • Create and publish an email.
  • Enhance your emails by utilizing personalization, content blocks, and content ideas, and more.
  • Upload images to the file library and use images in marketing content.
  • Create and publish a text message.
  • Create and publish a push notification.
  • Add personalization to emails, text messages, and push notifications.
  • Create and publish a form.

Prerequisites

Basic understanding of the Microsoft Dynamics 365 Customer Insights - Journeys app