What is Microsoft Search?
Microsoft Search is a secure, easily managed enterprise search experience. It's integrated across Microsoft 365 applications, your desktop, and browser to deliver more relevant internal results and increase productivity.
Using the power of AI and Microsoft Graph, Microsoft Search provides a familiar search experience to help people in your organization find information—like files, sites, people, answers, and more. Best of all, there's no initial admin setup and it’s included at no extra cost with your Microsoft 365 subscription. As an owner, decision maker, or admin for your company, school, or nonprofit, use the info in this module to evaluate the experience and potential cost savings of this solution.
Watch this video for more information about Microsoft Search.
Scenario: Suppose you're an IT admin who oversees your company or school’s intranet. Management is looking for ways to reduce support costs while also increasing productivity. Your boss tasks you with finding a way to improve your organization’s search experience. With the current search solution, many users complain it's often difficult and time-consuming to find work info because it doesn’t index Microsoft 365 content. Also, you’ve been given a limited budget to implement a new solution.
To see how some organizations have taken advantage of the cost and time-saving power of Microsoft Search, including reducing the number of certain support tickets by up to 60%, review the Forrester report on the total economic impact of Microsoft Search.
Learning objectives
At the end of this module, you should be able to:
- Summarize Microsoft Search and its features.
- Identify the different entry points for Microsoft Search.
- List the different types of results users can find.
- Locate the Search & intelligence settings in the Microsoft 365 admin center.