Introduction
Imagine you're an endpoint administrator managing 1,500 devices across your organization. Users complain that critical business applications like Microsoft Teams and Salesforce are crashing frequently, but you have no clear visibility into which devices are affected or what's causing the issues. Meanwhile, IT leadership needs data showing how application performance impacts employee productivity across your remote workforce.
Microsoft Intune provides comprehensive application monitoring and reporting capabilities that transform how you manage app health and performance. With built-in reports, Endpoint Analytics integration, and actionable insights, you can proactively identify performance bottlenecks, track installation success rates, and optimize user experience before problems escalate into helpdesk tickets.
In this module, you'll learn how to monitor application deployment status, track installation success and failure rates, use Endpoint Analytics to measure app performance, and leverage Intune's reporting tools to identify and resolve issues that impact your users' productivity.
Example scenario
Suppose you work at Contoso, a healthcare organization with a hybrid workforce accessing cloud-based patient management applications on both company-owned and BYOD devices. Your CIO needs monthly reports showing application reliability metrics, and you've received complaints about specific line-of-business apps performing poorly on remote workers' devices. You'll use Intune's monitoring and reporting capabilities to establish performance baselines, identify problematic devices and apps, and implement targeted optimizations that improve the overall user experience.
What will we do?
In this module, you will:
- Describe app health and performance metrics in modern endpoint environments
- Monitor app deployment status and compliance using Intune reports
- Track installation success and failure rates with detailed error reporting
- Use Endpoint Analytics to measure app performance, startup impact, and reliability trends
- Leverage Intune reporting tools to identify and resolve performance issues
- Optimize user experience by applying actionable insights from monitoring data
What is the main goal?
By the end of this module, you'll be able to monitor application health and performance across your managed devices, identify issues before they impact productivity, and use data-driven insights to optimize the user experience with business-critical applications.