Summary

  • 3 minutes

This unit reviews how to monitor and optimize endpoint performance using Microsoft Intune and Endpoint Analytics. You learned how to collect performance data, use analytics to identify issues, apply proactive remediation, and monitor reliability and user experience.

What you learned

Microsoft Intune Endpoint Analytics provides organizations with powerful tools to monitor endpoint performance, improve reliability, and proactively resolve device issues. Understanding how to use analytics data and automated remediation capabilities helps administrators create a more stable and efficient endpoint management environment.

  • Performance monitoring: Use Endpoint Analytics dashboards to measure startup performance, app reliability, device health, and user experience.
  • Remediations: Create detection and remediation scripts that automatically fix common issues on managed devices.
  • Reliability insights: Investigate app crashes, hangs, startup delays, and reliability recommendations to reduce support tickets.
  • Actionable guidance: Use recommendations and pilot groups to validate changes before broad deployment.

By applying these concepts and best practices, organizations can improve endpoint stability, reduce operational effort, and deliver a better overall experience for end users across managed devices.

How the unit fits together

  1. Understand performance optimization: You learned why cloud-managed devices need monitoring and optimization, and how performance data drives better decisions.
  2. Use Endpoint Analytics: You learned how to interpret startup, app, and health metrics and how to use the dashboards to find root causes.
  3. Configure proactive remediation: You saw how to build safe, repeatable remediation packages, test them in pilot groups, and monitor results.
  4. Monitor endpoint reliability: You learned how reliability and user experience scores highlight issues and how to turn insights into targeted fixes.

Best practices

Following operational best practices helps organizations use Microsoft Intune Endpoint Analytics more effectively and maintain a stable, well-performing endpoint environment. A structured and controlled approach reduces operational risk and improves the success of remediation and optimization efforts.

  • Establish a baseline before making changes.
  • Use pilot groups to validate remediation scripts and configuration updates.
  • Prefer targeted fixes over broad, disruptive changes.
  • Keep logs, version control, and documentation for remediation scripts.
  • Review analytics regularly to detect regressions and maintain performance.

Consistent monitoring, controlled testing, and proper documentation support long-term endpoint reliability and help organizations continuously improve the user experience across managed devices.

Next steps

Use the following steps to continue improving endpoint performance and reliability with Microsoft Intune Endpoint Analytics.

  • Apply the insights from this module to a specific device group or pilot environment.
  • Use Endpoint Analytics recommendations to address the highest-impact issues first.
  • Convert successful remediation scripts into scheduled or automated workflows.
  • Continue the practice of measuring before and after each change.

A continuous improvement approach helps maintain long-term endpoint stability and user experience.

Further reading