Introduction

  • 7 minutes

You were recently assigned administrator responsibilities in mPower. New employees need access to the system, existing users require permission updates, and Quality Control (QC) teams depend on accurate system configuration to support quality monitoring activities.

Managing these responsibilities requires more than creating user accounts. Administrators must understand how users, groups, permissions, Quality Control configurations, and data maintenance activities work together to support secure access and reliable system operation.

Understand the administrator role

As an mPower administrator, you're responsible for managing user access, maintaining permissions, supporting Quality Control processes, and performing data maintenance activities that help keep the system organized and reliable. These responsibilities help ensure users have appropriate access and that operational and quality-monitoring activities function as intended.

The administration workspace serves as the central location for these activities. Through the administration tools, administrators manage user accounts, groups, Quality Control settings, and data maintenance functions that support ongoing system operations.

Manage user access

Providing users with the appropriate level of access is one of the primary responsibilities of an administrator. Administrators create user accounts, maintain user information, manage account status, and assign users to groups. These activities help ensure users can access the tools and information they need to perform their work.

As organizations grow, administrators might also need to onboard multiple users at the same time. Bulk user management processes help maintain consistency when adding or updating large numbers of accounts.

Organize permissions through groups

Managing permissions individually for every user can be difficult to maintain over time.

mPower uses groups to simplify access management. Administrators assign permissions to groups, and users inherit permissions through group membership. This approach helps maintain consistency and reduces administrative effort when managing large numbers of users.

Permissions can control access to analytics, Quality Control functionality, search capabilities, exports, and administrative features.

Support Quality Control workflows

Quality Control processes help your organization identify and evaluate reporting events that might need review.

Administrators support these workflows by configuring QC algorithms, reviewing algorithm activity, managing algorithm status, and maintaining exam type exclusions. These settings help ensure Quality Control monitoring stays aligned with operational and organizational requirements.

As requirements change, administrators review configurations and make updates to support new quality-monitoring objectives.

Maintain data quality

Accurate data is essential for reporting, analytics, and operational decision-making.

Administrators use data maintenance tools to review cleanup options, merge related records, and maintain consistent labels throughout the system. These activities help reduce duplicate information, improve consistency, and support reliable reporting.

Regular maintenance also helps ensure that users work with accurate and meaningful information across the application.

The administration workspace is organized into several functional areas that support administrative tasks.

Common areas include:

  • Users
  • Settings
  • Mappings
  • Application Information
  • Integrity Checks
  • Data Cleanup

Understanding the purpose of each area makes it easier to locate tools and perform administrative responsibilities efficiently.