Orchestrate configuration of prebuilt agents and apps

Intermediate
Database Administrator
Developer
Administrator
Solution Architect
Technology Manager
Microsoft 365 Copilot
Microsoft 365
Microsoft 365 Copilot Chat
Microsoft Power Platform
Microsoft Copilot Studio

Learn to orchestrate, configure, and extend AI-driven experiences in Dynamics 365 and Microsoft 365 Copilot.

Learning objectives

After completing this module, you will be able to:

  • Orchestrate AI features and Copilot agents across Dynamics 365 and Microsoft 365 applications.
  • Design secure, compliant, and extensible AI solutions.
  • Configure and operationalize prebuilt Copilot agents for finance, supply chain, sales, and service scenarios.
  • Apply best practices for responsible AI, workflow integration, and success measurement.

Prerequisites

  • Familiarity with Dynamics 365 and Microsoft 365 applications.
  • Basic understanding of AI and machine learning concepts.
  • Experience with solution architecture and enterprise systems.