Summary
In this module, you discovered how to use the Patient Outreach application in Microsoft Cloud for Healthcare to create an end-to-end patient engagement scenario. You learned how to set up patient segments that group patients by a unifying characteristic. Then, you learned how to create email marketing campaigns and use patient journeys to track them. Finally, you learned how to create events for your patients to attend, whether virtually or in person. In addition, you learned how to create trigger based journeys.
You can review the following reference architecture to understand patient and member engagement.
Enhance patient and member engagement.