Plan your first chatbot - Online workshop

App Maker
Functional Consultant
Microsoft Power Platform
Power Virtual Agents


Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in generative AI and enhanced integrations across Microsoft Copilot.

Some articles and screenshots may refer to Power Virtual Agents while we update documentation and training content.

In this module, you'll begin building your Microsoft Power Platform solution, starting with a basic chatbot.

Learning objectives

In this module, you'll:

  • Use the Try it feature on the Microsoft Copilot Studio website.
  • Connect the Generative answers feature in Microsoft Copilot Studio with your website so you can start asking questions.
  • Discover common goals for bot projects and how to consider the fundamentals of business value when implementing bots.
  • Learn about the core components to consider first when building bots, including topics, sub topics, and customer phrases.
  • Learn how to expand on topic information and determine if topics are single or multi turn or if they require specific data to better serve customer needs.


This module is designed for use with the Microsoft Copilot Studio in a Day instructor-led course. For more information on attending this free, instructor-led course, see Microsoft Power Platform instructor-led training. On that page, you can Register for an event.