Predictions in Dynamics 365 Customer Insights - Data

  • Module
  • 8 Units
Intermediate
Functional Consultant
Business User
Administrator
Dynamics 365
Customer Insights - Data

This module discusses how Customer Insights - Data can assist organizations by examining the different prediction options that are available.

Learning objectives

This module explains how to:

  • Work with predictions
  • Predict subscription churn
  • Predict transaction churn
  • Use machine-learning models
  • Add a workflow for a custom model

Prerequisites

  • Familiarity with Microsoft Dataverse.