Process service in Dynamics 365 Business Central
Intermediate
Business User
Functional Consultant
Dynamics 365
Business Central
Learn how to streamline your service operations and improve customer satisfaction with efficient service processing in Business Central.
Learning objectives
This module explains how to:
- Learn about the end-to-end service processing workflow in Dynamics 365 Business Central.
- Manage service orders, repair orders, and service items efficiently.
- Post service orders and update service history accurately.
- Handle service-related financial tasks, such as invoicing and payments.
- Apply best practices for service processing in Business Central.
Prerequisites
A solid foundation in navigating the Dynamics 365 Business Central application and proficiency in inventory management, sales, and purchasing processes within Business Central.