Work with product recommendations in Dynamics 365 Commerce

Functional Consultant
Business User
Dynamics 365

Product recommendations is a customer shopping feature in Dynamics 365 Commerce. The recommendations are based on the purchase trends of other customers in online and brick-and-mortar stores. Purchase trends are analyzed by using artificial intelligence and machine learning, which help Commerce provide different types of relevant product recommendations.

Learning objectives

In this module, you will:

  • Learn how to enable and work with product recommendations.
  • Learn about machine learning recommendations and recommendation lists and parameters.


  • General understanding of Dynamics 365 Commerce
  • General understanding of Commerce channels
  • General understanding of Commerce merchandising
  • Understanding of retail processes and trends