Promising sales order delivery in Dynamics 365 Business Central

Business User
Functional Consultant
Dynamics 365
Business Central

Do you want to calculate item delivery dates? This module will focus on sales order promising. It explains the date fields on sales orders and the relationships between them, with the primary objective to calculate item delivery dates.

Learning objectives

By the end of this module, students will be able to:

  • Understand the key concepts of order promising in Business Central
  • Set up order promising in Business Central
  • Use the promising sales order delivery functions
  • Use the Capable-to-Promise functions to replenish unavailable items


Basic understanding of how to navigate the Dynamics 365 Business Central application and how to set up items and customers.