Summary
The Order Promising functionality in Dynamics 365 Business Central provides support to sales order processors and purchasing agents on order delivery.
The Available to Promise and Capable to Promise functions help sales order processors give customers quick and accurate delivery information, regardless of whether inventory is already in stock, somewhere in the supply chain, or even if new supply must be created specifically for the order.
Additionally, with the order promising features, you can set up calendars to reflect different working and nonworking day scenarios for individual customers, vendors, locations, and shipping agent services.
Together, these features can help you achieve good working relationships with your customers.