Set up a Microsoft Copilot Studio copilot for voice

  • Module
  • 6 Units
Intermediate
Developer
Functional Consultant
Microsoft Copilot

Not only can copilots created in Microsoft Copilot Studio be used in text based scenarios such as SMS and chat conversations with customers, but they can also be used as interactive voice response (IVR). This module explores how to set up a Microsoft Copilot Studio copilot to use voice.

Learning objectives

This module explains how to:

  • Explore the required setup for enabling a Microsoft Copilot Studio copilot for voice capabilities.
  • Learn why you'd enable a copilot for voice.
  • Install the necessary extensions.
  • Set up the handoff with your voice provider.

Prerequisites

None