Introduction to copilot template for store operations

Intermediate
Functional Consultant
Solution Architect
Microsoft Cloud for Retail
Industry Solutions

Learn how Microsoft Cloud for Retail unlocks the potential of your frontline workers with tailored communications, AI-enabled digital assistants, and streamlined, digitized processes.

Learning objectives

This module explains the following concepts:

  • Key challenges that the retail industry has, including high employee turnover and the lack of necessary digital tools for frontline workers
  • Benefits of implementing generative AI in the retail sector
  • How copilot template for store operations uses natural language processing and semantic search for Q&A
  • How copilot template for store operations suggests context-based tasks and uses voice or text input to fill out forms and capture data

Prerequisites