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What is the total number of work classification rule sets that you can have defined for a workstream?
One
Five
Ten
No limit
You recently created a new queue that you'll use to handle incoming conversations that are related to billing questions. By default, which assignment method will be used to distribute conversations to agents?
Round robin
Highest capacity
First in first out
No assignment method is assigned
What is the maximum number of allowed route-to-queue routing rule sets that you can define for a workstream?
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