Summary
In this module, you learned how Microsoft 365 Copilot makes it easy to create and deploy AI agents that support your everyday work.
You saw how Agent Builder in Copilot Chat allows you to create an agent in minutes just by describing what you want it to do. Copilot converts that description into structured instructions, which you can then refine by adding knowledge sources, configuring behavior, and enabling advanced capabilities.
You also explored how to evaluate which tool to use:
- Copilot Chat (Agent Builder) is ideal when you need an agent that works across Microsoft 365 experiences
- SharePoint agents are best when your solution should stay closely connected to a specific site and its content, while respecting existing permissions
Finally, you saw that creating an effective agent is an iterative process. After building your agent, you can test it, refine its responses through conversation, and then share it so others can benefit.
By applying these approaches, you can:
- Reduce repetitive work
- Provide consistent, on-demand answers
- Deliver tailored support to teams and business users
With these skills, you’re ready to start designing agents that enhance productivity and scale knowledge across your organization.