Summary
Maintenance requests are an important part of Asset Management because they are the starting points that are used to make a request for a work order.
Several factors that you should consider when setting up maintenance requests are:
- Deciding which lifecycle states should be created.
- Establishing how many lifecycle models are needed and the flow of the lifecycle model.
- Determining the maintenance request types.
- Deciding who should be assigned to the work if a work order is created.