Get started with Success by Design for Dynamics 365

Solution Architect
Functional Consultant
Dynamics 365
Customer Insights - Journeys
Customer Service
Field Service
Supply Chain Management
Project Operations
Human Resources

Success by Design is the prescriptive guidance (approaches and best practices) for designing, building, and deploying a Dynamics 365 solution.

Learning objectives

In this module, you will:

  • Learn how to use FastTrack techniques on your own project.
  • Review the Success by Design processes and workshops.
  • Identify the different phases of a project.
  • Discover the available tools for tracking project progress.


  • Extensive functional consultant and developer knowledge
  • Previous experience as a solution architect on a project is helpful
  • Download examples of the templates for the workshops from GitHub location