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Before creating a new Microsoft tenant for Surface device support, what is the first action you must take?
Request access to the Surface Support Portal
Use the Tenant Lookup Tool to confirm whether a tenant already exists
Create Global Admin credentials
Sign in to the Microsoft 365 Admin Center
What should you do if the Tenant Lookup Tool indicates that a tenant already exists for your organization?
Proceed with tenant creation using the onboarding page
Stop and don't proceed with tenant creation
Create a new tenant using a different domain
During tenant creation, what is the correct next step if your domain isn't recognized after entering your work email?
Verify your identity by phone call or text
Select Set up account to create a new tenant
Enter credit card information
Why is identity verification required when creating a Microsoft tenant?
To enable billing for Surface Support services
To confirm you're authorized to set up the tenant
To activate Surface Management Portal features
To approve Surface Support Portal access
After a Microsoft tenant is created, what is the correct next step to begin using Surface support services?
Create a support request in Surface Management Portal
Open Services Hub to escalate a ticket
Assign more Global Admins
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