Troubleshoot authentication and access control issues in Microsoft Azure

Network Engineer
Support Engineer
Microsoft Entra ID
Microsoft Entra

Microsoft Azure has a sophisticated authentication and access control system to provide high security. Microsoft Entra authentication includes Self-service password reset, multifactor authentication, hybrid integration, and passwordless authentication.

Learning objectives

By the end of this module, you will be able to:

  • Troubleshoot Microsoft Entra authentication
  • Troubleshoot hybrid authentication
  • Troubleshoot authorization issues


  • Demonstrate an understanding of the OSI model
  • Demonstrate an understanding of PowerShell
  • Demonstrate an understanding of Azure CLI