Troubleshoot device and policy issues using Microsoft Intune

Intermediate
Administrator
Microsoft 365
Microsoft Intune

This module covers the Intune troubleshooting workflow, common enrollment and compliance failures, diagnostics with logs and the Troubleshooting blade, and automating remediations.

Learning objectives

  • Describe the Intune troubleshooting workflow and common failure modes
  • Troubleshoot enrollment, compliance, and profile conflicts
  • Use logs, diagnostics, and the Intune Troubleshooting blade for user/device investigations
  • Automate remediation with scripts and remediation tools

Prerequisites

  • Familiarity with Intune administration and device enrollment concepts