This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Choose the best response for each of the questions below.
Which of the following is displayed in Call Quality Dashboard reports?
Teams usage
Blocked users
Quality of Experience reports
A user is experiencing video problems during Teams meetings. Which of the following logs should the Teams engineer check?
Desktop logs
Debug logs
Media logs
Your organization has migrated to Teams for telephony. Users are complaining of Teams audio problems during internal calls. Which of the following will improve audio quality for users?
Hair-pinning
Ensure all users have a Teams add on license.
Logging in to the Call Quality Dashboard
As part of a Teams testing program, you have found problems with dialing 3-digit extension numbers. When troubleshooting this issue, what would you check first?
That a user dial plan is assigned to every user.
That the Service Dial plan includes correct Regex expressions for the internal numbers
Check that the normalization rules are in the correct dial plan
You must answer all questions before checking your work.
Was this page helpful?