Introduction
In the upcoming units, you'll learn about best practices, considerations, and technical details that will help you in the planning phase. The planning phase includes the following steps:
Step 1: Gather a team of stakeholders and meet technical
requirements
Step 2: Analyze tasks and key scenarios to support
Step 3: Align key scenarios to design plans for the Dashboard, Feed, and Resources
Step 4: Plan for the Dashboard, Feed, and Resources
Step 5: Consider how to announce, launch, and scale
About Lamna Healthcare
In this module, let's imagine that you're the Internal Communications Manager of Lamna Healthcare, a large chain of regional hospitals. The organization needs to communicate new policies and procedures constantly. Meanwhile, it needs to provide easy access to review and manage shifts, access shuttle schedules and café menus, and provide quick links to resources. After carefully researching and examining existing platforms, executive leadership has decided that Viva Connections is an ideal solution since they already subscribe to Microsoft 365.
Leadership has asked you to lead the deployment of Viva Connections along with a team of stakeholders that represent different roles. The company operates with support from various employees and intends to use Viva Connections to support the following roles:
- Physicians and surgeons
- Medical records and information technicians
- Nurse practitioners
- IT professionals
- Service managers
- Human resources
- Office administrators
- Janitorial staff
View a simplified Lamna Healthcare org chart below:
Your first task is to build a team of stakeholders that represent these groups. Stakeholders will help ensure the needs of everyone are represented and will help prioritize which scenarios should be supported by Viva Connections.