Look for the gift of difference
It’s easy to manage people who think and process like we do. Conversely, it’s often difficult to effectively manage people whose approach, communication style, or problem-solving techniques are different from our own.
For example, big picture thinkers get energized by ideas but may interpret detail-oriented responses as negative objections to their idea. A mistaken interpretation can lead to frustration and communication breakdowns.
Instead, look for the gift of difference by recognizing and valuing the unique perspectives and skills that each individual brings to the team. Understand that diversity in thought, experience, and background can lead to more innovative solutions and a stronger, more cohesive team where everyone feels included. Encouraging inclusivity helps build a culture where everyone feels valued and empowered to contribute. When people feel their differences are seen as assets, it can lead to increased engagement, better problem-solving, and a more dynamic work environment.
Here are a few strategies to look for the gift of difference with your employees:
- Active listening: Encourage open dialogue, ask clarification questions, and listen actively to understand the viewpoints and experiences of your team members. Show that you value their contributions and are willing to learn from them.
- Ways of working session: Start any project or new team with a meeting that explores how each person works: professional boundaries, pet peeves, preferred collaboration methods, etc. This strategy normalizes difference and gives teammates an advantage on effective collaboration.
- Inclusive meetings: Create a meeting culture where everyone has a chance to speak and contribute. This could involve round-robin sharing or using tools that allow anonymous input. This culture prevents one perspective or person from dominating the discussion and emphasizes the value of a wide range of viewpoints.
- Diverse teams: When assembling teams for projects, intentionally include individuals with different backgrounds and skill sets. This strategy can spark creativity and lead to more robust solutions.
- Recognition: Acknowledge and celebrate the achievements and contributions that result from diverse perspectives. This strategy reinforces the value of seeking out and embracing differences.
- Personal development: Offer opportunities for employees to learn about and develop skills in areas that are outside their usual expertise. This strategy broadens skill sets and fosters a culture of continuous learning and growth.
By actively looking for the gift of difference, you enhance the performance and innovation of your team and create an environment where every member feels excited to contribute and valued for their perspective.