How do I navigate the Team Summary Dashboard?

  • 5 minutes

A screenshot of the Team Summary dashboard page in the Viva Glint app.


Set as the default dashboard experience, the Team Summary is an enhanced results report designed specifically with managers in mind. It captures employee feedback in a simple format that helps managers clearly understand their team’s unique opportunities and what straightforward and attainable actions can be taken to reach their goals.

Manager Concierge

If enabled, Manager Concierge is the first section of the Team Summary dashboard. Manager Concierge is a four-step guidance and timeline feature which assists managers to understand survey results, share them with their teams, and take ongoing action. The steps auto-update and provide prescribed links as managers progress through each step.

A screenshot of the Manager Concierge feature in the Viva Glint app.

Survey Participation

The Survey Participation section shows the response rate (percentage of employees who completed the survey), as well as the number of comments submitted by on returned surveys.

A screenshot of the Survey Participation box in the Viva Glint app.

Celebrating Success

The Celebrating Success section allows managers to take a moment to acknowledge and discuss the positive team results that have occurred. These celebrations can highlight meaningful differences from past survey scores or comparisons if this is not the first survey of its kind.

A screenshot of the Celebrating Success box in the Viva Glint app.

Key Outcome

The Key Outcome section contains the metrics for the core driver (your intended result) of the survey. A Key Outcome is the main driver being measured, the ultimate reason for the survey. For an Engagement survey, the Key Outcome is typically comprised of the average of a team’s responses to the following two (2) questions:

  • “I would recommend (Company Name) as a great place to work”
  • “How happy are you working at <Company Name>.”

The overall engagement score for your team or group displays in the large blue box.

Note

While surveys are generally based on a five-point scale, the scores within the VIva Glint platform are converted to a 100-point scale, with zero as the lowest percentage and 100 as the highest percentage.

A screenshot of the Key Outcome box in the Viva Glint app.

Beneath the Key Outcome, the Score over time section is a historical trending chart which displays the engagement score for the current survey compared to previous survey cycles.

A screenshot of the Score over time box in the Viva Glint app.

The Score in comparison area is a representation of the team’s engagement score versus the default comparison. The default comparison is chosen during initial Glint setup. This will often be a comparison between the team’s score and the overall company score. The comparison can be changed within a report by selecting Settings, in the top right corner.

A screenshot of the Scores in comparison box in the Viva Glint app.

Favorability displays the distribution of positive (4 or 5), neutral (3), and negative (1 or 2) responses to engagement item(s). Select the question mark to learn more about how favorability is calculated.

A screenshot of the favorability box in the Viva Glint app.

Top Strengths and Top Opportunities

The Strengths and Opportunities section displays your team’s top three strengths and opportunities based on a comparison to benchmark or company average and to the impact on engagement.

  • Strengths are areas that typically score above the comparison and show higher levels of impact.
  • Opportunities are areas that typically fall below the comparison score and also have high levels of impact.
    You can filter by drivers to learn more about your scores and then – along with your team - choose that driver as a Focus Area for the team to work on.

A screenshot of the strengths and opportunities box in the Viva Glint app.

All Scores

The All Scores section presents the average score for each question. Selecting a column header allows you to sort the display order for each column. For example, you can sort by ascending order in the vs. Previous column to view the scores against what they were last survey cycle. <br The coloring of each score is relative to whether it is in the top 50% versus the chosen comparison:

  • Blue: Top 50%
  • Red: Bottom 50%
  • Gray: Excluded from scoring because there is no benchmark comparison or they are low to medium impact drivers.

A screenshot of the all scores section in the Viva Glint app.

Team

Engagement scores are also presented by hierarchy levels that have been provided in your Employee Attribute File. You may see hierarchies such as teams, manager, and location.

A screenshot of the Teams hierarchy section in the Viva Glint app.

Broader Team Insights

If enabled, Broader Team Insights (BTI) are useful in these scenarios:

  • Accessing a high-level report of your direct team leader’s results
  • Small team managers who don’t have access to their own team’s results

BTI provides visibility into a manager's broader team’s opportunity areas, access to dashboard action-taking capabilities and conversation starters, and ownership and accountability for your team’s engagement scores. Select View Results to see the

A screenshot of the broader team insights section in the Viva Glint app.

Check out our Team Summary dashboard in Viva Glint page for additional detail on this dashboard experience.