Prepare to use generative AI at work

Beginner
Business User
Microsoft 365 Copilot

Build a foundation for using generative AI at work by exploring how it creates content, how to review its output responsibly, and how Microsoft Copilot modes support business tasks.

Learning objectives

After completing this module, you can:

  • Explain how generative AI uses prompts and learned patterns to create content.
  • Identify responsible AI principles and practices for protecting sensitive data.
  • Recognize common AI risks and verify AI-generated content before you use or share it.
  • Describe the Microsoft Copilot app and how its four modes—Chat, Cowork, Code, and Autopilot—each support different business tasks.

Prerequisites

Familiarity with basic AI concepts and terminology, and basic understanding of Microsoft 365 applications and services.