Describe how Microsoft 365 empowers workers in this hybrid world of work
When, where, and how we work is fundamentally transforming. Employees want more flexibility in their choice of workplace and organizations are shifting towards hybrid and flexible work. To thrive in this new world of hybrid work, people and organizations need solutions that are fluid, dynamic, and cloud-powered and Microsoft 365 has these solutions.
Hybrid work is a combination of traditional, in-person office work, and remote, offsite work. This mix of work locations allows employees to enjoy greater flexibility in their lives. Flexible work is a hybrid work model that allows you to combine remote and in-person days however works best for you. This model gives employees the most freedom as they can set their own schedules with a combination of the two.
Hybrid and flexible work affect everyone, so organizations are looking to incorporate tools that empower their entire workforce, from information workers to frontline workers, to help them adjust to the day-to-day realities of hybrid and flexible work.
Just like information workers, frontline workers need to be able to connect and collaborate across the entire organization. Frontline workers are employees whose primary function is to work directly with customers or the general public, providing services, support, and selling products, or employees directly involved in the manufacturing and distribution of products or services. A few examples of frontline workers are retail, rescue, and healthcare workers. Empowering frontline workers with the right technology not only makes their jobs easier, but it enables secure communication between customers, each other, and corporate.
Microsoft 365 is designed to help you and your organization thrive in today’s era of hybrid and flexible work. As a cloud-first platform, it empowers your workforce with the digital tools they need to connect, collaborate, and stay productive and secure—whether they’re working onsite, remotely, or on the go, Microsoft 365 meets the diverse needs of all your workers.
Connected
Keep your workforce connected anytime, anywhere in the world with access to cloud-based services and organizational resources.
Secure
Built-in security features, including multifactor authentication (MFA), threat protection, and information security, help safeguard your business, ensuring that your workforce stays protected across Microsoft 365 and Windows devices.
Tip
MFA is a process in which users are prompted during the sign-in process for an additional form of identification, such as a code on their cellphone or a fingerprint scan. To learn more about MFA, see Microsoft Entra multifactor authentication overview.
Managed
Devices can be centrally managed through the cloud with customizable security settings, app controls, and compliance requirements, helping IT maintain oversight while supporting flexible, secure work environments.
Productive and collaborative
- Online meetings, chat sessions and push-to-talk Walkie Talkie communication with Microsoft Teams.
- Shared workspaces for cloud-based file storage with global accessibility and real-time collaboration with SharePoint and OneDrive.
- Automates tasks and digitizes processes with Power Platform tools (Power Automate, Power Apps, Power BI) to increase operational efficiency.
- Efficiently manage schedules and streamline operations by integrating scheduling tools (Planner, Lists, Bookings) with your workforce systems.
Employee experiences
Foster an inclusive company culture, increase employee wellbeing, learning and growth while making sure all of your workers have the resources they need to succeed with Microsoft Viva.
To learn more about how Microsoft 365 can empower frontline workers, see Frontline worker Productivity Tools | Microsoft 365.