Plan for the future
Your involvement in the implementation isn't done at the launch. Part of measuring success is to build upon what worked and improve processes in addition to clinician adoption.
Collect input rather than feedback
Feedback typically asks people to look back and evaluate what has happened. Input invites them to look ahead and help shape what happens next. During the improve phase, focus conversations on how Dragon Copilot could better support clinicians, workflows, and future ways of working. AI is a part of the future of healthcare, so the goal is to learn from clinicians’ experiences and use their ideas to guide continued adoption, optimization, and innovation for your organization.
Use questions that encourage clinicians to imagine improvements rather than simply rate the past experience:
What would make Dragon Copilot more useful in your daily workflow?
Where else in your day could this type of support save time or reduce effort?
What would help you feel more confident using Dragon Copilot?
What is one workflow you would like to improve next?
What support, resources, or practice would help you get more value from Dragon Copilot?
As AI becomes more integrated into healthcare, what opportunities should our practice explore?
You can collect this input through brief check-ins during staff meetings, clinician champion conversations, office hours, short surveys, or a shared idea list. The key is to ask specific, future-focused questions and then, let the clinicians know what the organization plans to explore or act on.
Key takeaway
Success is not simply using Dragon Copilot. Success occurs when clinicians realize value, build confidence, and integrate the solution into their daily workflows. Seek input to ensure inclusion in a future where AI is embedded in the clinical documentation workflow.